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Customer experience scores weathered the pandemic | Strategy Online

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in June
By Christopher Lombardo

Canadian brands held their own when it comes to customer experience quality even in a difficult pandemic environment, though some investment firms, retailers and automakers managed to make improvements that resonated with customers.

http://strategyonline.ca/2021/06/07/customer-experience-scores-weathered-the-pandemic/
 

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